Returns & Refund Policy
Last Updated: [Insert Date]
At Sacred Thread Boutique (“we,” “us,” “our”), customer satisfaction is important to us. Please review our Returns & Refund Policy carefully before making a purchase at https://sacredthreadx.com.
1. Returns Eligibility
We accept returns under the following conditions:
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Items must be unused, unworn, unwashed, and in original condition
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Original tags and packaging must be intact
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Return request must be submitted within 14 days of delivery
Items that do not meet these conditions may be refused.
2. Non-Returnable Items
The following items are final sale and not eligible for return or refund:
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Clearance or sale items
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Gift cards
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Digital products (if applicable)
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Items marked “Final Sale”
3. How to Request a Return
To initiate a return, contact us at:
Include:
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Order number
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Reason for return
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Photos (if item is damaged or incorrect)
Returns sent without authorization may not be accepted.
4. Refunds
Once your return is received and inspected:
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Approved refunds will be issued to the original payment method
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Processing time: 5–10 business days (depending on your bank or payment provider)
Shipping costs are non-refundable, unless the return is due to our error.
5. Exchanges
We do not offer direct exchanges.
If eligible, please return the item and place a new order.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery. We will resolve the issue promptly.
7. Payment Processor Compliance
Refunds are processed in accordance with:
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PayPal Buyer Protection policies
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Stripe & WooPayments dispute guidelines
Chargebacks or disputes should be reported to us first so we can resolve the issue efficiently.
Shipping Policy
Last Updated: [Insert Date]
This Shipping Policy applies to all orders placed on https://sacredthreadx.com.
1. Order Processing
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Orders are processed within 2–5 business days
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Orders placed on weekends or holidays are processed the next business day
You will receive a confirmation email once your order ships.
2. Domestic Shipping (United States)
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Standard shipping times: 5–10 business days
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Shipping costs are calculated at checkout
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Delivery times are estimates, not guarantees
We are not responsible for delays caused by carriers, weather, or incorrect addresses.
3. International Shipping
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International shipping is available to select countries
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Delivery times vary by destination and customs processing
Customers are responsible for:
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Customs duties
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Import taxes
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Brokerage fees
We are not responsible for delays or fees imposed by customs authorities.
4. Incorrect Address Disclaimer
Please ensure your shipping address is correct at checkout.
We are not responsible for:
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Orders delivered to incorrect addresses
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Packages returned due to address errors
Additional shipping fees may apply for reshipment.
5. Lost or Stolen Packages
Once an order is marked as delivered by the carrier, Sacred Thread Boutique is not responsible for lost or stolen packages.
We recommend contacting the carrier directly for assistance.
Payment & Billing Disclaimer (PayPal, WooPayments & Stripe)
To comply with PayPal, WooPayments, and Stripe, the following applies:
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All payments are processed securely through third-party payment processors
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We do not store or have access to your full payment details
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Fraud prevention checks may delay or cancel orders
We reserve the right to:
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Cancel orders flagged as high-risk
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Require additional verification
Unauthorized chargebacks may result in account restrictions.